Here is how to begin taking advantage of your new travel program with Egencia:
1. Sign in to the Lenovo VPN and access your Egencia Account here:
Hong Kong: https://lenovo.egencia.com.hk
If you are outside of the Lenovo network, please follow these steps:
2. Update your profile - Review and complete your personal profile information. Here are the key items to complete:
If you have trouble logging in, please reach out to Egencia here.
Contact an Egencia Travel Consultant:
Please note, phones are answered 24/7, business hours are indicated, note that calling outside business hours may result in after-hours fees.
Find your country's contact info here:
*Please fill out this info to get started
Chinese and Hong Kong Citizens are required to provide additional documentation to get started. If you are a Chinese or Hong Kong citizen, please complete this form and we will update your Egencia file with this important information.
If you find a lower fare for flights booked through Egencia, they will cancel the flight you booked and rebook you on the less expensive flight for no charge. If there’s no availability on the cheaper flight, Egencia will refund the difference. Learn more here.
We've compiled answers to the top questions from APAC Lenovo travelers in this FAQ guide.
The following on-demand videos provide helpful tips to getting started with Egencia
Visit the traveller centre for quick tips to get started with Egencia.
Download the iJET mobile application for instant access to Lenovo International security information and instant contacts for assistance while abroad. Create a Traveler account, by following the link you will receive in your welcome email when booking the trip. https://traveler.worldcue.com.
When booking rental cars with Hertz, please continue to use the Hertz CDP number. For Lenovo U.S., this number is 1599385.
If you are not a Hertz Gold Plus Reward member you many want to sign up to earn one point for every dollar spend, get expedited service, faster returns and mobile alerts about your rental. Sign up here.
Use the Traveler Experience Portal to provide feedback or suggestions or to escalate and Egencia online or customer service issue. Access the Traveler Experience Portal here.
To offer our customers and their travelers a faster and more secure experience, Egencia and this this Landing Page will no longer support Internet Explorer 8 or older, Chrome v22 or older, Firefox v23 or older and Safari v6 or older.
Our list of supported browsers includes: Internet Explorer 9 and up and the latest versions of Firefox, Chrome and Safari. We encourage you to update your browser to ensure access to Egencia, after January 1, 2016.
Help simplify and improve your trip with the Egencia mobile app. Features include: