How to Login

for Lenovo Hong Kong and Singapore Travelers

Here is how to begin taking advantage of your new travel program with Egencia:

1. Sign in to the Lenovo VPN and access your Egencia Account here: 
Hong Kong: https://lenovo.egencia.com.hk 
Singapore: https://lenovo.egencia.com.sg

If you are outside of the Lenovo network, please follow these steps:

2. Update your profile - Review and complete your personal profile information. Here are the key items to complete:

  • Ensure your name matches your passport
  • Enter passport/ID and contact info
  • Enter your frequent flyer account numbers
  • Enter your individual corporate American Express credit card number
  • Enable/disable calendar integration
  • Confirm your preferred airline seating (window, aisle, forward of wing)

If you have trouble logging in, please reach out to Egencia here.


 

Egencia Flight Price Guarantee

What to do if you find a lower fare

If you find a lower fare for flights booked through Egencia, they will cancel the flight you booked and rebook you on the less expensive flight for no charge. If there’s no availability on the cheaper flight, Egencia will refund the difference. Learn more here.


Answers to Frequently Asked Questions

We've compiled answers to the top questions from APAC Lenovo travelers in this FAQ guide


Booking a hotel on Egencia

Find the right hotel faster, get tips in this document or in this short video


On-Demand Videos

The following on-demand videos provide helpful tips to getting started with Egencia


Traveler Centre

Quick tips to get started

Visit the traveller centre for quick tips to get started with Egencia.


Traveling Abroad?

Download the iJet security mobile app

Download the iJET mobile application for instant access to Lenovo International security information and instant contacts for assistance while abroad. Create a Traveler account, by following the link you will receive in your welcome email when booking the trip. https://traveler.worldcue.com.


Booking Rental Cars with Hertz

Please use the Hertz CDP number for your region

When booking rental cars with Hertz, please continue to use the Hertz CDP number. For Lenovo U.S., this number is 1599385.

If you are not a Hertz Gold Plus Reward member you many want to sign up to earn one point for every dollar spend, get expedited service, faster returns and mobile alerts about your rental. Sign up here



How to provide feedback


Use the Traveler Experience Portal to provide feedback or suggestions or to escalate and Egencia online or customer service issue. Access the Traveler Experience Portal here.


Ensure your web browser is up-to-date to access Egencia

To offer our customers and their travelers a faster and more secure experience, Egencia and this this Landing Page will no longer support Internet Explorer 8 or older, Chrome v22 or older, Firefox v23 or older and Safari v6 or older.

Our list of supported browsers includes: Internet Explorer 9 and up and the latest versions of Firefox, Chrome and Safari. We encourage you to update your browser to ensure access to Egencia, after January 1, 2016.


The Egencia® TripNavigator Mobile App

Personalized trip booking, helpful alerts and integrated support

Egencia Mobile AppHelp simplify and improve your trip with the Egencia mobile app. Features include:

  • Hotel shopping and booking, including mobile-only deals
  • Personalized flight searches and seamless booking, flight exchange and online check-in
  • Helpful alerts and directions to guide your through your trip
  • Quickly share your itinerary
  • Assist me: Click to phone an agent or request a call back 

Download Egencia® TripNavigator for free on iTunes or Google Play.

 


 

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